Business Process Management – How-To (Workshop)


November 16, 2019 | 8:30 AM - 1:00 PM
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Innovation Works - Collaboration Station Room | 201 King Street
London, ON N6A 1C9

You have been asked to analyze business processes in your organization. You may be looking to:

  • compile a list of processes that no longer deliver the intended business value
  • propose processes that can be eliminated as a result of merging functional departments
  • create, enhance, troubleshoot other business processes within your organization or domain

Join us as we introduce the fundamentals of business process management in this how-to workshop.

You will learn to assess both the strengths and weaknesses of existing business processes, and assess the links between strategies and processes.

You will walk away with an understanding and appreciation of the importance of business process management (BPM) to the organization. You will be able to start using business process management techniques to analyze, redesign, improve, and build documents – analysis, specifications, and models – of business processes.



Introduction to BPM

Process Modeling

Process Analysis

Process Design


Learning Objective

The understanding and appreciation you will acquire will deliver you a greater comfort and confidence to participate in analyzing business processes for improvements, be less uncertain, and clearly show how business process management leads to the delivery of better business outcomes.


About the Presenter:


David Vrbanek, B. Arts (Honours), ITIL® Foundations


David Vrbanek is a senior business analyst, practicing since 2005. David earned a Bachelor of Arts (Honours) degree from York University. His business analysis work includes software development, business process improvement and organizational development projects in the finance, health sciences, product lifecycle management, automotive and IT service management industries, which, at times, has involved leading projects in a blended PM/BA role. David has shared his learnings in recent years, serving as a business analysis instructor at the University of Toronto.

He is currently leading the Program Office of a multi-year, IT transformation program for a shared services organization.  David lives in the Greater Toronto Area, and can be reached via LinkedIn or at [email protected]


Date: Saturday, November 16, 2019

Location: Innovation Works - Collaboration Station Room

*Note: 2-Hour Street parking available for free or $5.00 at Citi Plaza for the day.


8:30 am to 9:00 am - Registration

9:00 am to 1:00 pm - Workshop

Please arrive no later than 8:45 to check-in. Snacks, coffee and tea will be provided. Lunch not included. 


Limited spots available for this workshop. Don't delay! Register now. 


PDU Allocation: 4.0

Technical - 2.0

Leadership - 2.0



Win a FREE registration to IIL’s 16th annual IPM Day Online Conference if you register on or before October 31st. This incredible learning event goes live on November 7th, is available on-demand for 90 days after, and can be accessed from anywhere you have an internet connection. There is a great lineup of inspiring keynotes - including the new CEO of PMI Sunil Prashara, live Q&A sessions and presentations outlining the latest developments in Project Management. What is even more exciting, by joining the conference, PMI credential holders can earn up to 26 PDUs! (Value: $59 USD)

We encourage you to read all about the conference by clicking here.


Please note:

Discount code or complimentary pass is not eligible towards the workshop registration. 



$35.00 PMI SWOC Member
$30.00 Earlybird rate before November 1

$45.00 PMI SWOC Guest
$40.00 Earlybird rate before November 1